1. Introduction
Welcome to Liefde.cards. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you visit our website and use our services.
2. Data We Collect
We collect and process the following data:
- Account Information: Name, email address, password (encrypted), language preference
- Card Content: Messages, images, and recipient information for cards you create
- Usage Data: How you interact with our service, pages visited, features used
- Technical Data: IP address, browser type, device information, cookies
- Payment Data: Processed securely through Stripe (we don't store credit card details)
3. How We Use Your Data
We use your data to:
- Provide and maintain our service
- Send cards to your specified recipients
- Process payments and manage subscriptions
- Send important service notifications
- Improve our service and develop new features
- Respond to customer support requests
4. Data Sharing
We never sell your personal data. We only share data with:
- Recipients: When you send them a card
- Service Providers: SendGrid (email), Stripe (payments), Hostinger (hosting)
- Legal Requirements: When required by law
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt-out of marketing emails
- Lodge a complaint with a supervisory authority
6. Data Security
We implement appropriate security measures including:
- Encrypted passwords (bcrypt)
- SSL/TLS encryption for all data transmission
- Regular security audits
- Secure cloud hosting
7. Cookies
We use essential cookies to:
- Keep you logged in
- Remember your preferences
- Analyze site usage (anonymized)
8. Data Retention
We retain your data:
- Account data: Until you delete your account
- Card data: Indefinitely (unless you delete cards)
- Deleted cards: 30 days in our backup system
- Payment records: As required by law (7 years)
9. Children's Privacy
Our service is not intended for users under 13. We do not knowingly collect data from children under 13.
10. Changes to This Policy
We may update this policy from time to time. We'll notify you of significant changes via email.
11. Contact Us
For privacy questions, contact us at: privacy@liefde.cards