โ“ FAQ

Find answers to common questions about Liefde.cards

โ„น๏ธ General Questions

What is Liefde.cards? โ–ผ
Liefde.cards is a free online greeting card platform that lets you send beautiful, personalized cards to anyone via email. With nostalgic 90s styling and support for multiple languages and occasions, you can spread joy with just a few clicks!
How does Liefde.cards work? โ–ผ
It's simple:
  • Create a free account
  • Choose a template or category
  • Personalize your message
  • Send it via email to anyone
  • Share the unique card link
Your recipient gets an email with a link to view their beautiful card online!
Is Liefde.cards really free? โ–ผ
Yes! Our free plan lets you send up to 10 cards per month with access to all basic templates. For unlimited cards and premium templates, you can upgrade to Premium for just โ‚ฌ4.99/month.
What languages are supported? โ–ผ
Liefde.cards supports 6 languages:
  • ๐Ÿ‡ฌ๐Ÿ‡ง English
  • ๐Ÿ‡ณ๐Ÿ‡ฑ Nederlands (Dutch)
  • ๐Ÿ‡ฉ๐Ÿ‡ช Deutsch (German)
  • ๐Ÿ‡ซ๐Ÿ‡ท Franรงais (French)
  • ๐Ÿ‡ช๐Ÿ‡ธ Espaรฑol (Spanish)
  • ๐Ÿ‡ฎ๐Ÿ‡น Italiano (Italian)

๐Ÿ‘ค Account & Privacy

How do I create an account? โ–ผ
Click "Register" in the top right corner, provide your name, email, and create a password. You'll receive a verification email to confirm your account. That's it!
Is my data secure? โ–ผ
Absolutely! We take security seriously:
  • All passwords are encrypted with bcrypt
  • We use HTTPS encryption
  • We're GDPR compliant
  • Your data is never shared with third parties
  • You can export or delete your data anytime
Can I delete my account? โ–ผ
Yes. Go to Settings โ†’ Danger Zone โ†’ Delete Account. This will permanently remove all your data, including your cards and account information. This action cannot be undone.
I forgot my password. What do I do? โ–ผ
Click "Forgot Password?" on the login page, enter your email address, and we'll send you a secure link to reset your password. The link expires after 1 hour for security.

๐Ÿ’Ž Premium Subscription

What's included in Premium? โ–ผ
Premium unlocks:
  • โœจ Unlimited cards per month
  • ๐ŸŽจ Access to all premium templates
  • โฐ Schedule cards for future delivery
  • ๐ŸŽ‚ Birthday reminders
  • ๐Ÿ“Š Advanced analytics
  • ๐Ÿš€ Priority support
  • ๐Ÿšซ No advertisements
How much does Premium cost? โ–ผ
We offer flexible pricing:
  • ๐Ÿ’ณ Monthly: โ‚ฌ4.99/month
  • ๐Ÿ’ฐ Yearly: โ‚ฌ49.99/year (save 2 months!)
Cancel anytime, no questions asked.
Can I cancel my Premium subscription? โ–ผ
Yes! Cancel anytime from Settings โ†’ Subscription. You'll keep Premium access until the end of your billing period. All your existing cards remain accessible forever.
Do you offer refunds? โ–ผ
We offer a 30-day money-back guarantee. If you're not satisfied with Premium, contact us at support@liefde.cards within 30 days for a full refund.

โš™๏ธ Technical Support

My card isn't loading. What should I do? โ–ผ
Try these steps:
  • Refresh the page (Ctrl+R or Cmd+R)
  • Clear your browser cache
  • Try a different browser
  • Check your internet connection
  • Contact support if the problem persists
Can I use Liefde.cards on mobile? โ–ผ
Yes! Liefde.cards is fully responsive and works great on smartphones and tablets. Just visit the website in your mobile browser.
What browsers are supported? โ–ผ
We support all modern browsers:
  • Chrome (recommended)
  • Firefox
  • Safari
  • Edge
  • Opera
For the best experience, keep your browser updated.
I didn't receive my card email. What happened? โ–ผ
Check these common issues:
  • Check your spam/junk folder
  • Verify the email address is correct
  • Wait a few minutes (delivery can take up to 5 minutes)
  • Add noreply@liefde.cards to your contacts
  • Contact us if you still haven't received it

Still have questions?

We're here to help! Contact our support team.

๐Ÿ“ง Contact Support